DVLA workers bracing themselves for bad news

Workers at the DVLA’s office in Solihull have been informed that their jobs may be lost as the company starts to centralise their business to its Swansea headquarters and close many of their regional offices.

In total ninety jobs may be lost at three offices in the West Midlands (Solihull, Worcester and Shrewsbury). The losses are part of over one-thousand jobs to be cut throughout the United Kingdom as the DVLA looks to make savings of £28 million per year. The DVLA will centralise their services in Swansea and want to handle much more of their 200m interactions with users electronically, and move away from being a mostly paper based organization. They plan to keep pace with the ever changing world and become a highly efficient electronic business which will provide excellent online services to drivers and businesses.

The DfT feel that by implementing these changes they will be able to build on the success of electronic vehicle licensing and the online driver licensing services. At the moment half of vehicle licensing transactions are done online and a quarter of all driver licensing applications are completed online. The DfT say that electronic services are much cheaper and the DVLA has been encouraging users to take up those services that are available. In fact they claim that a driver could apply for a driving licence and get a motor insurance quote at the same time online.

Roads Minister Mike Penning said: “Centralisation will not mean a downgrading of service to the DVLA’s customers. Neither will it mean that enforcement activities will be less stringent and effective than in the past. Centralising the DVLA’s services is the first crucial step towards making more of its transactions available online, allowing people to deal with the DVLA at their chosen time and place. This will mean quicker turnarounds and meet our customers’ growing needs.”

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